This checklist hardens the account that protects all the others. Set aside 20 minutes and work from a computer you trust. It is part of our guide to securing your key accounts. To learn why this comes first, read why your email is the master key.
Step 1: Set a strong password
Use a generated password of 20 or more characters, stored in your password manager. If you must remember it, use a passphrase of random words. It should not be used anywhere else.
Step 2: Turn on strong two-factor login
Use the best option on offer:
- A passkey or hardware security key.
- An authenticator app.
- SMS, if there is nothing else.
Gmail, Outlook, iCloud and others all have these settings under account security.
Step 3: Save your backup codes
Print them or write them down, and store them securely. Do not keep them only in your inbox. See backup codes.
Step 4: Check your recovery details
- Is the recovery email yours, and is it also secure?
- Is the recovery phone number up to date?
- Is SMS recovery weakening your strong two-factor login? See SIM swap attacks.
Step 5: Review forwarding and filters
Attackers often set up a rule that forwards your mail, or hides security alerts. Look under Settings for "Forwarding", "Filters" and "Rules", and delete anything that you do not recognize.
Step 6: Remove connected apps
Under "Third-party access" or "Connected apps", remove old or unknown services. An app with mailbox access can keep it even after you change your password.
Step 7: Check active sessions
Look through the list of devices and recent logins. Sign out anything you do not recognize, then change your password if you see a stranger.
Step 8: Reduce what is in there
- Delete old emails that contain ID scans or sensitive documents.
- Do not store passwords or recovery phrases in your inbox or drafts.
- Consider a separate address for your most important accounts.
Your email security checklist
| Check | Done? |
|---|---|
| Unique password of 20+ characters | ☐ |
| Passkey, security key or app login | ☐ |
| Backup codes stored safely | ☐ |
| Recovery details correct | ☐ |
| No unknown forwarding or filters | ☐ |
| Connected apps reviewed | ☐ |
| Old sessions removed | ☐ |
If you find something suspicious, go to our hacked email recovery guide.